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Zeitschrift für Hochschuldidaktik Nr. 1-2/1996
Quality of Teaching in Higher Education
Pages: 44-65, Paper in English

William Fulton |

Fundamental Considerations of the Evaluation Process: Goals, Validity, and Utility

Abstract

The course evaluation process is considered from my practical perspective as faculty coordinator at a private American university in Vienna responsible for administering course evaluations and using their results to improve teaching effectiveness. In my view, the primary goals of the evaluation process are to improve teaching, to assess faculty members in order to decide whether to renew teaching contracts, and to provide information to students to assist them in making their course selections. The research evidence on the validity of course evaluation results is reviewed and shown to strongly support the validity of the process.

It is argued that the course evaluation process provides the foundation for a program of continuous improvement in teaching, but that the key to success lies in a support system that helps instructors improve their teaching by providing for their individual information and training needs. The important thing is to create an organizational culture of continuous improvement that fosters experimentation and personal development.

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